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May 7,2020

Telehealth Gives Wyndham Families Face To Face Support

Help is only a phone call – or video call – away thanks to new telehealth consultations being used across a range of Wyndham City’s family services.

Wyndham families can now stay in touch with Council’s Maternal and Child Health nurses, Family Services Staff and Youth Counsellors via Coviu, a specialised Australian telehealth service that enables phone and video appointments to replace traditional face to face visits during this time of social distancing.

The easy to use service doesn’t require any downloads or logins, with users able to connect via a weblink which can be emailed or texted directly to them.

Face to face visits are still available for some families who require specialised support, which is assessed on a case by case basis in accordance with State Government guidelines.